Refund Policy

ASIC.FYI Premium provides immediate access to proprietary digital educational material, and a Practice Credit plan provides its shared Simulation Submission and Solution-view allowance immediately after payment. Except where applicable law requires otherwise, initial and renewal charges are final and non-refundable once the purchased benefit is delivered.

ASIC.FYI does not provide voluntary refunds or replacement credits for partial subscription periods, unused time or Practice Credits, credits that expire at the billing-cycle reset, changes of mind, failure to use the service, or a Simulation Submission or Solution that a customer successfully received. This policy reflects the immediate, non-returnable delivery of digital access and credit capacity.

Nothing in this policy limits a nonwaivable right or remedy that applies to a transaction. This includes any applicable statutory rescission right and remedies for a duplicate or unauthorized charge, a charge made after an effective cancellation, fraud or material misrepresentation, non-delivery, a confirmed duplicate Practice Credit debit, a credit deducted without delivery of the requested submission result or Solution, or a material failure to provide the service as expressly described.

Contact info@asic.fyi promptly from the email address associated with the subscription to report a billing or Practice Credit problem or exercise a legal cancellation right. ASIC.FYI will investigate with Stripe and relevant credit-use records and correct confirmed billing or credit-debit errors. For suspected account compromise, also secure the sign-in method linked to the account.

Cancel Premium through Manage Billing at /account/billing, cancel a Practice Credit renewal from the signed-in Credit panel, or request assistance at info@asic.fyi. Cancellation prevents the next and later renewal charges; it does not reverse a charge already incurred or create a refund for the current term.

Unless applicable law requires otherwise, the purchased benefit continues through the end of the paid term. Practice Credits expire at that time. A refund or charge reversal issued under a legal or confirmed billing exception ends the Premium access or Practice Credit allowance associated with that charge.

Approved refunds are sent to the original payment method. ASIC.FYI will submit an approved refund promptly and within any legally required period. Your bank or card issuer may need additional business days to display the credit.

Do not send full payment-card numbers by email. A support reply may request a Stripe receipt number, charge date, or the last four digits shown on your receipt, but never your password or full card number.