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Policies and customer care

Legal & Customer Care

Privacy, account, billing, refund, and support policies in one place.

Effective September 1, 2026info@asic.fyi →
Monthly price
$89 USD
Annual price
$395 USD
Free trial
None
Review all billing facts ↓

Policy library

Find the Right Policy

Choose the policy that matches your question.

01PrivacyWhat information is handled, why it is used, and how to request access or deletion.Open privacy →02TermsRules for accounts, educational content, Simulation Submissions, Premium access, and Practice Credits.Open terms →03SubscriptionsPremium and Practice Credit pricing, renewals, resets, cancellation, and payment treatment.Open subscriptions →04RefundsRefund treatment, payment reversals, and rights that cannot be waived by policy.Open refunds →05SupportHelp with accounts, billing, privacy, content, and access to the service.Open support →

Customer actions

Take Care of an Account Request

Manage billing or contact customer care.

Manage billing →Email customer care →Make a privacy request →

Security note: Never email passwords, login codes, government IDs, or full card and bank numbers.

Recurring billing

Billing Snapshot

Premium and Practice Credit prices, renewal timing, cancellation paths, and refund terms are grouped together.

ASIC.FYI Premium

$89 USD monthly or $395 USD annually

$89 USD is charged every month or $395 USD is charged every 12 months, according to the plan selected in Checkout. Twelve monthly payments total $1,068 USD; the annual plan costs $395 USD. Cancellation stops future renewal and does not refund the current term, except where law requires otherwise. The first 200 standard interview prompts remain available without Premium. Premium unlocks Premium questions and Solution content; every Solution opening uses one Practice Credit.

Billing
Monthly or annual
Renewal
Every month or 12 months
Offer
Monthly or Annual Premium
Free trial
None
Manage billingSubscription policyRefund policy
Practice Credits

$9 weekly or $29–$39 monthly

Sprint includes 100 credits for $9 per week, Momentum includes 500 credits for $29 per month, and Interview Ready includes 1,000 credits for $39 per month. Each plan renews until canceled. Credits reset at the start of each paid billing cycle and do not roll over. One credit covers one Simulation Submission or one Solution view; each Solution opening uses another credit and is not a permanent unlock. Premium access is still required for Premium content. A paid plan replaces the two-credit daily allowance. Cancel from the signed-in Credit panel.

Plans
Sprint, Momentum, Interview Ready
Credit use
1 submission or Solution view
Renewal
Weekly or monthly
Credit rollover
None
Subscription policyRefund policyGet billing help

Plain language

Clear Terms Before You Act

The commitments behind checkout, cancellation, and support.

Plain-Language Commitments

  • The price, currency, renewal schedule, cancellation terms, and refund policy are shown before purchase.
  • Customers can cancel Premium through /account/billing, cancel a Practice Credit renewal from the signed-in Credit panel, or request help at info@asic.fyi. Cancellation stops future renewal and does not refund the current term.
  • Payment details are collected and processed by Stripe and the selected payment provider, not stored by ASIC.FYI.
  • Billing receipts and required renewal notices are sent to the subscription's confirmed billing email. Annual Premium is scheduled for an advance written reminder within the required window before renewal and its stated cancellation deadline. Stripe is instructed to send a written receipt after each successful weekly or monthly charge, and every recurring plan is scheduled for an annual reminder. Practice Credits reset each paid billing cycle and do not roll over.
Learn silicon end to end.
PrivacyTermsSubscriptionsRefundsSupport
Customer careinfo@asic.fyi